Logo Help Center

Top Questions

  • When will I receive my tickets?
  • Can I cancel my order?
  • My order got cancelled.
  • I did not receive a transfer email.
  • What is the 100% Buyer Guarantee?
  • Can I add tickets or modify an order?
  • Whose name is on my ticket?

Knowledge base

Pre-Purchase

From search to checkout, get help with your purchase.

Ticket Types

Learn more about ticket types and their features.

Shipping & Delivery

Track a shipment or get an estimated time of delivery.

Payments & Refunds

Payment methods, cancellations and refunds.

Seats & Venues

Learn more about seating charts and venue maps.

Troubleshooting

Help with problems downloading or printing your tickets.

Other Topics

Find the answers to general and off-topic questions.
Vivid Seats
© 2021 Vivid Seats LLC All Rights Reserved